Privacy
Policy

Learn how we protect your personal information

Introduction

At Homeplore ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Homeplore, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

When you register an account, we collect:

  • Name and email address
  • Phone number (optional)
  • Password (encrypted)
  • Profile information (for realtors: company name, license number, bio)

Property Information

When you create property listings, we collect property details including address, images, pricing, and property characteristics.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, searches performed, and features used.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your registrations and manage your account
  • Send you service-related communications, including verification emails and notifications
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Property Owners/Realtors: When you submit an inquiry, we share your contact information and message with the property owner or realtor.
  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email services, hosting).
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at info@homeplore.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@homeplore.com